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Office Access

Rogers Insurance is pleased to welcome you to all our Alberta locations.

The health and safety of our staff, clients and guests remains our top priority. We ask that you follow these protocols:

  • Per provincial health authority guidelines, face masks and physical distancing are no longer required in our office. We understand, however, some individuals may be more comfortable wearing a mask and maintaining space. All staff and guests to our office are asked to be respectful of an individual’s personal choice.
  • Do not enter if you are experiencing any COVID-19 or flu symptoms, such as fever, cough, runny nose, sore throat or shortness of breath.
  • Please arrange in advance if you would like to meet with your broker. Our staff have the option to continue working from home a few days a week; booking a meeting ahead of time will ensure your broker is in the office the day you plan to visit. Contact us or your broker directly to arrange a meeting.

While we have fully re-opened our Alberta locations, we understand it is sometimes more convenient to do things online or over the phone. So, we’re continuing to make it easy for you to do just that.

Manage Your Insurance

It’s easy to manage your insurance with our online portals and mobile phone apps. Once you create an account, you’ll be able to:

  • View your policy documents
  • View and print your pink cards
  • Request a change
  • Submit a claim
Commercial insurance clients

Learn more about our Gateway App and create an account here.

Personal insurance clients

Learn more about our R Insurance App and create an account here.

Payment Options

Follow these steps to pay online through your bank:

  • Go to the online bill payments section on your banking portal.
  • Add payee – search “Rogers Insurance.”
  • Enter your account number exactly as found on your insurance invoice.
  • Please make sure to NOT select “Rogers” as this will issue payment to Rogers Communications NOT Rogers Insurance.

To pay by credit card, please visit (Note: a 2.5 per cent service fee is added to credit card transactions for payments made directly to Rogers Insurance. There typically is no fee if your credit card payment is made directly to your insurance company.)

Report a Claim

If you need immediate assistance after-hours, please call our 24-hour emergency claims line at 1.866.212.3239. Visit to learn more.

Start a Conversation With One of Our Expert Brokers Today to Determine the Right Coverage for You.

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