Central Alberta Storm June 2017

If you have been affected by the storm, here are some key items for you to know:

Step 1: To start the claims process, contact your broker at:

Rogers Insurance (Red Deer): 403.342.5074
Procom Insurance Brokers (Red Deer): 1.866.340.2214
Sylvan Agencies (Sylvan Lake): 1.800.331.5987
After-hours EMERGENCY claims (all locations): 1.866.212.3239

For easy claims submissions direct to your broker, download the R Insurance Mobile App

Please be advised – We are receiving numerous calls and emails and will try to respond to every request within a 2 hour time-frame. Thank you for your patience.

Step 2: For immediate claims response you can contact your insurance provider directly at:

Aviva: 1.866.692.8482
Intact: 1.866.464.2424
Travelers: 1.800.479.3887
Wawanesa: 1.844.WAWANESA (929.2637) also Red Deer: 403.343.7066

Step 3: Refer to our Insurer updates and bulletins below for the latest updates on claims handling.

Should you have any questions, do not hesitate to contact us.


Aviva Insurance

  • Please continue to call the 24/7 claims reporting number of: 866.MyAviva (1.866-.692-.8482) number, select the prompt for Property and make your selection to report a new claim or existing enquiry.  You will connect directly with an adjuster whom will deploy contractors and or road adjusters based on your situation.
  • Clients are encouraged to download the free Plan & Protect App and follow the tips on what to do after a windstorm event.

Aviva Preferred Auto Vendors:

  • Boyd A/B & Glass 346.4220
  • First Choice Collision 343.3237
  • Fix Auto Red Deer 342.1133
  • Autotech Collision & Frame in Lacombe 782.6694

Aviva Preferred Contractor Vendors:

  • Paul Davis Roofing and Siding 342.4666
  • Onside Restoration Services 340.8884
  • Belfor Construction 309.6920


Intact Insurance

  • Adjusters have been dispatched to the Red Deer area. By Monday, June 26th, there will be 11 adjusters on site.

Contact the claims team to report damage at 1.866.464.2424 or visit www.Intactassist.com for up-to-date information.

Travelers Canada

  • Travelers Canada Claim handling has a number of local CAT team member that’s are starting to work in the area and are also being supported from our claim team in Calgary.  We are working to gain additional staff to assist as we get a better picture of the claim numbers.

Contact the claims team to report damage via email at newclaims@travelers.com or call 1.800.479.3887

Travelers Preferred Auto Vendors:

CARSTAR Red Deer (Pro Collision) 403.343.0505
Boyd Autobody (Red Deer)

Travelers Preferred Contract Vendors:

First Call Restorations 403.309.5522
Paul Davis Systems of Red Deer
Puroclean Red Deer


  • Wawanesa has deployed their CAT team to Red Deer who are operating out of the Wawanesa office.Contact the claims team to report damage and start your claim by calling 844.WAWANESA (929.2637) also Red Deer: 403.343.7066

Wawanesa Preferred Vendors in the Red Deer area:

Allrose Exteriors
Nora 403.347.2522
Dean 403.505.5060

Dave-X Construction Ltd.
Mike 403.598.2548

Elite Exteriors 403.340.3008

Goodmen Roofing 403.343.0380

Hill Enterprises Ltd. Hilltop Roofing
Josh Hill 403.597.0818

Joe’s Roofing
Joe 403.350.7602

Ke-Bo Exteriors (including shakes) 403.343.2094

Legacy Roofing 403.358.7663
Don 403.318.4579

Paul Davis Systems
Brandon 403.342.4579

Switzer Construction
Jon 403.318.4052

Smith Roofing and Siding 403.782.4771
Tyler 403.588.3499

Vinyl Repairs

Dr. Vinyl
Ryan 403.550.8802

Shawn 403.754.2121

If you are too busy, Just give us the word and one of our skilled brokers will contact you. Our brokers will get you going in the right direction with the right coverage for your unique needs.
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